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Services Overview
I offer Fractional COO support for small businesses ready to scale with structure. My services include: Whether you need foundational support or ongoing strategic partnership, I help you run your business with clarity, efficiency, and peace of mind.
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My Qualifications
MBA-trained operations expert with a background in public administration, information technology, and legal support. Over a decade of experience managing systems, documentation, transaction processing, and team training in high-volume, high-demand environments. Skilled in bookkeeping, SOP development, onboarding, tech integration, data analysis, and business process improvement. Known for turning operational complexity into clarity—and helping founders lead with focus.
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Let’s Get To Know Each Other
Your Partner in Clarity, Systems, and Scalable Growth Hi, I’m Jae, a Fractional COO with a passion for turning operational overwhelm into clear, manageable systems that help businesses thrive. I work with founders and small teams who are ready to stop patching holes and start building a business that runs smoothly behind the scenes. My background is anything but typical—which is exactly what makes my approach different. With a degree in Public Administration and Information Technology, an MBA, and a Paralegal Certificate, I bring a unique mix of strategic thinking, attention to detail, and systems expertise to every client relationship. I’ve worked in libraries managing thousands of transactions, designing classification…